![]() If you need customer support, Promoter’s email is Policy: By placing an order, you are confirming that you received this policy and are agreeing to abide by the clauses within. Support: If you encounter a problem at the event, you must file a complaint with Promoter within 5 calendar days following the date of the event failure to contact Promoter within the 5-day period will be a complete waiver of your right to request compensation whether monetary or otherwise. Please be advised that VIP Nightlife may not be able to honor all requests for transfers if they are made outside of business hours or too close to the time of the actual event. However, VIP Nightlife may allow you to transfer your tickets for any reason to another person by having the ticket purchaser email customer service within 24 hours of the event with a copy of the original ticket purchaser's photo ID and credit card used to purchase the tickets along with the email address and name of the customer to whom the tickets will be transferred. You will not receive a refund if you are unable to attend an event due to any non-compliance with local rules, event guidelines, vaccine status, or failure to provide a negative test result. As the rules for events vary by location and change often, please check your local listing and respective government authorities for any applicable rules that may apply to you. ![]() Be advised attendees may be required to show proof of vaccine and/or a negative test result. You further agree that you will not attend any VIP Nightlife event if you currently have symptoms of COVID-19, have been exposed to COVID-19 prior to attending and/or have tested positive for COVID-19 and have not completed the CDC recommended quarantine period. By purchasing tickets to a VIP Nightlife Event, you understand and agree that tickets are non-refundable and you are assuming the risk that you may not be able to use tickets purchased if you contract COVID-19 or variants alike. If the name on the Credit Card and/or ID does not match the tickets, or if you do not have both the credit card used to make the purchase and government issued identification, you will be denied entry to event without a refund.Ĭovid Policy: No credit or refund will be issued as a result of the ticket purchaser or any person in the party contracting COVID-19 or a variant alike. ALL SALES FINAL: There are NO REFUNDS, NO CANCELLATIONS, no credits, no exchanges, and no transfers after the order has been made.Ĭredit Card & ID: You must present the original credit card used to purchase the ticket and a valid Government Issued Photo Identification (along with your e-tickets that have been emailed to you via Eventbrite when your order was placed): the name on both the credit card and ID match the name on your purchased tickets, in order to gain entry to the event. For assistance or queries regarding your purchase, please contact our 24/7 Support Center at Want to find out about the coolest nightlife happening near you? Discover the best of your city with VIP Nightlife and find all you need to know before you go available online at PURCHASE POLICY NO REFUNDS OR EXCHANGES. Those arriving through valet will want to use Tao Nightclub’s valet which is towards end of the main valet (look for the little stand that says TAO). How to Get to TAO Nightclub: The nightclub is accessible by way of the escalators on the main floor of the Venetian, or by walking through the mall from the parking garage. Coat check fees vary from venue to venue. The venue is not responsible for checked-in items over $100 or items left overnight. All valuables must be removed prior to checking in your item. Please refrain from bringing back packs or large bags as they will not be checked in. Please arrive early and allow yourself ample time to check in your item as there could be wait times. Mandatory Coat Check: Coat check is required and available upon entry. Dress code guidelines are to be maintained at venue’s discretion. Sports attire, athleisure / casual lounge wear & swimwear are not permitted. Dress Code: Upscale nightlife attire is strongly encouraged. The ticket holder must arrive prior to MIDNIGHT (12am) for guaranteed entry. Enjoy entry to the nightclub and general admission areas throughout the venue. Know Before You Go Age Requirement: Must be 21 years of age or older with a valid, original and acceptable photo ID.
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